At Sojourn, we are committed to safeguarding your privacy and protecting the personal information you share with us. This privacy policy outlines the practices and procedures regarding the collection, use, and disclosure of your personal data when you access our website and utilize our services. By using our website, you consent to the terms of this privacy policy.
Personal Information: When you make a reservation or become a host with Sojourn, we may collect personal information such as your name, email address, contact number, and payment details. This information is essential for processing your bookings and providing you with a seamless experience.
Usage Data: We may also collect data about how you interact with our website and services. This includes information about your device, browser type, IP address, and browsing activity. We use this data to improve our website's performance and enhance your overall user experience.
Booking and Reservation Management: We use your personal information to process your bookings and manage your reservations. This includes sending booking confirmations, providing important updates, and facilitating your stay with us.
Customer Support: We may use your contact information to respond to your inquiries, provide customer support, and address any concerns you may have.
Communication: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our services and special deals. You can opt out of receiving such communications at any time.
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, please understand that no data transmission over the internet or electronic storage method is entirely secure. While we strive to protect your data, we cannot guarantee absolute security.
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Your personal information may be shared with our trusted hosts and service providers who assist us in delivering our services, such as payment processors, property owners, and property managers. We ensure that these hosts adhere to the same level of data protection and privacy standards.
We may disclose your personal information if required to do so by law or in response to a valid legal request.
We use cookies and similar tracking technologies to enhance your browsing experience and gather usage data. Cookies enable us to remember your preferences and tailor content to your interests.
You can control and manage cookie preferences through your web browser settings.
Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from minors. If you believe a child has provided us with personal information, please contact us immediately, and we will take appropriate steps to remove the information.
You have the right to access, update, and correct your personal information. If you wish to exercise these rights, please contact us using the provided contact information.
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and the date of the last revision will be indicated at the top of the policy.